abc7: Privacy Policy

Who Operates abc7

abc7 operates the online gaming platform available at abc7.vin. When you create an account, place a bet, make a bKash deposit, or contact our live chat team, abc7 acts as the data controller for the personal information you provide.

This Privacy Policy applies to all players who access abc7 through the website or the abc7 Android app, regardless of which device or network they use. By registering an account, you confirm that you have read and understood this document.

Data We Collect From You

We only collect what we genuinely need. The table below lists each category, what it includes, and why we ask for it.

We do not collect your physical address unless you voluntarily provide it during KYC review. We do not ask for payment card data because abc7 processes all transactions through mobile banking methods.

How We Use Your Information

Your data serves specific, defined purposes. We do not use it for anything outside the list below without first informing you.

Running your account

Your name, mobile number, and payment details allow us to open your account, process bKash or Nagad deposits (usually within 3 minutes), and send withdrawals back to your registered mobile wallet. Without this, abc7 cannot function for you.

Verifying your identity

Before processing your first withdrawal, we complete a KYC review using your National ID Card, Passport, or Driving Licence. This review typically takes under 2 hours. We are legally required to do this to prevent money laundering and to confirm age.

Keeping your account safe

We monitor login locations, device fingerprints, and transaction patterns to catch unusual activity early. If something looks suspicious, we may temporarily pause your account and contact you through your registered mobile number.

Responsible gaming obligations

Gameplay data lets us spot signs of problem gambling — for example, dramatically increasing bet sizes or long unbroken sessions. We may proactively reach out if patterns suggest a player needs support.

Improving the platform

Aggregated, anonymised session data helps us optimise game loading times and payment flows. This data cannot be traced back to any individual player.

Who Sees Your Data

abc7 does not sell your personal information. We share data only in these situations:

• Game providers — PG Soft, Pragmatic Play, Spribe, FA Chai, CQ9, and Playtech receive anonymised session tokens to run games inside our lobby. They do not receive your name, NID, or mobile number.
• Payment processors — bKash, Nagad, Rocket, and Upay receive only the information needed to complete a specific transaction (amount, reference ID, your wallet number).
• Regulatory or legal requests — If a competent authority presents a lawful order, we are obligated to share the requested records. We will tell you unless prohibited by law.
• Fraud prevention services — We may pass transaction metadata to specialist fraud-screening tools. These services operate under strict confidentiality agreements.

All third parties who handle abc7 player data are bound by contractual data-protection obligations. We do not transfer your data to advertising networks or data brokers.

Cookies and Tracking Technologies

abc7 uses a small set of cookies and local storage values to keep the site working correctly. We do not load third-party advertising trackers.

You can clear cookies through your browser settings at any time. Disabling session cookies will log you out, but it will not stop you from registering or using abc7 on a fresh session.

How Long We Keep Records

We keep your data for as long as your account is active, plus a minimum period afterward for legal and audit purposes. Here is the breakdown:

• Account and KYC documents — retained for 5 years after account closure, in line with anti-money-laundering regulations.
• Transaction history — kept for 5 years to satisfy financial record-keeping requirements.
• Live chat transcripts — stored for 2 years; used to resolve disputes and improve support quality.
• Device and session logs — kept for 12 months, then permanently deleted.

When the retention period expires, we delete or irreversibly anonymise the data. You can request early deletion of non-mandatory data by contacting our support team, subject to our legal obligations.

Your Rights Over Your Data

As an abc7 player, you have clear rights regarding the information we hold about you.

Access

You can request a copy of all personal data abc7 holds on you. We will provide this within 30 days of a verified request.

Correction

If your name, mobile number, or other details are recorded incorrectly, contact live chat and we will correct them, subject to re-verification.

Deletion

You can ask us to delete your account and associated data. We will act on this where it does not conflict with our legal retention obligations (see above). Once your account is closed, login access is removed immediately.

Objection and restriction

You can ask us to stop using your data for a specific purpose (for example, platform improvement analytics). This will not affect your ability to play or withdraw funds.

Portability

You can request your gameplay and transaction history in a structured, machine-readable format (CSV or JSON). This is useful if you are exporting records for personal budgeting.

To exercise any of these rights, reach our 24/7 Live Chat team directly from your account dashboard. We may need to confirm your identity before acting on the request.

How We Protect Your Account

abc7 uses SSL encryption on every page and API endpoint — the padlock you see in your browser is active throughout your session. Passwords are hashed with industry-standard algorithms; our team never sees your plain-text password.

Financial data (bKash and Nagad transaction IDs) is stored in isolated, access-controlled database segments. Only the payment processing system can read these values; support agents see only masked references.

We run regular internal security audits and act on findings within defined timelines. If a breach occurs that is likely to harm you, we will notify you through your registered mobile number within 72 hours of discovery.

Age Restrictions

abc7 is strictly for players aged 18 and over. We do not knowingly collect data from anyone under 18. If you believe a minor has created an account using false details, contact live chat immediately. We will close the account, void any transactions, and delete the associated data as quickly as possible.

When This Policy Changes

We review this Privacy Policy periodically and update it when our practices or applicable regulations change. The "Last updated" date at the top of this page always shows when the most recent revision was made.

If a change materially affects how we handle your data, we will send a notification to your registered mobile number at least 7 days before the change takes effect. Continuing to use abc7 after that date means you accept the updated terms. If you disagree with a change, you can close your account before it takes effect.

Get in Touch

For any question about this Privacy Policy or how abc7 handles your personal information, please use our 24/7 Live Chat available from your account dashboard. This is the fastest way to reach our support team, and all privacy-related requests are logged and tracked.

Live chat agents are available around the clock. Response time for privacy requests is typically under 2 hours during Bangladesh business hours (UTC+06) and within 12 hours overnight.