Withdrawal Limits & Timelines

Every abc7 withdraw request is processed within approximately 24 minutes once your account is verified and the request passes the routine security check. Here are the numbers you need to know before you request a payout.

Your VIP tier also affects the daily withdrawal ceiling. Classic members can move up to ৳180,000 per day, while Elite members enjoy a ৳420,000 ceiling. Check abc7 Bonus & VIP for the full tier breakdown.

KYC Verification — Why It Matters Before You Withdraw

KYC (Know Your Customer) is mandatory at abc7 before any withdrawal is processed. This applies to all players, regardless of the amount. The purpose is straightforward: confirm that the person withdrawing is the same person who registered the account, and that the linked mobile wallet belongs to them.

You can browse, deposit, and play without completing KYC. The requirement kicks in the moment you submit your first payout request. Getting verified early — ideally the same day you register — means your first cash-out is not held up while you hunt for documents.

Which Documents Does abc7 Accept?

You need one government-issued photo ID from the list below. Submit a photo of the front and back of the document. Passports only need the photo page.

Photo Quality Requirements

Poor image quality is the top reason KYC gets rejected on the first attempt. Follow these rules when you take the photo:

• All four corners of the document must be visible in the frame.
• No glare, blurring, or fingers covering the text or photo.
• The name, ID number, and date of birth must be clearly readable.
• Use a plain background — avoid holding the document up to a window.
• Upload as JPG or PNG; file size should be between 200 KB and 5 MB.
• Do not crop, rotate, or edit the image before uploading.

How to Complete Your abc7 KYC Verification

1. 1

   Log in to your abc7 account

   Go to abc7 Login and sign in. If you do not have an account yet, register first — the whole process takes under two minutes.

2. 2

   Open Account Settings and find Verification

   Tap your profile icon in the top-right corner. Navigate to "Account Settings" then "Identity Verification." You will see the current status: Unverified, Pending, or Verified.

3. 3

   Select your document type and upload photos

   Choose National ID Card, Passport, or Driving Licence from the dropdown. Upload a clear photo of the front (and back where required). Use your phone camera in good lighting — avoid screenshots of digital copies.

4. 4

   Wait for the review result

   The abc7 team reviews submissions within approximately 2 hours. You will receive an in-app notification and, if connected, a message via Live Chat confirming approval or requesting a resubmission.

5. 5

   Confirm your withdrawal method is registered under the same name

   Your bKash, Nagad, Rocket, or Upay wallet must be registered to the same full name on your ID. Mismatched names will cause your withdrawal to be held until you update the wallet details.

How to Submit an abc7 Withdrawal Request

Once KYC is approved, the actual withdrawal process is quick. Here is how to do it on both the web and the abc7 app.

1. 1

   Go to Wallet > Withdraw

   After logging in, tap the wallet icon or navigate to "My Account" then "Withdraw." Both the browser version and the app show the same screen.

2. 2

   Select your payout method

   Choose bKash, Nagad, Rocket, or Upay. The mobile number shown must match the wallet account registered under your verified name. You cannot withdraw to a number that is not linked to your abc7 profile.

3. 3

   Enter the amount

   Type the amount you want to receive. The minimum is ৳1,400 per transaction. The daily cap is ৳175,000. The field will warn you if you enter a figure outside these limits.

4. 4

   Confirm and submit

   Review the details — amount, wallet number, and selected channel — then tap "Confirm Withdrawal." You will see a "Request Submitted" confirmation with a reference number. Save that number in case you need to follow up.

5. 5

   Receive funds in approximately 24 minutes

   Most payouts land in your mobile wallet within 24 minutes. During peak hours or public holidays it may take slightly longer. If 2 hours pass with no credit, contact abc7 24/7 Live Chat with your reference number.

Which Payment Channels Can You Use?

abc7 supports the four mobile financial services that are most widely used across Bangladesh. Deposit and withdrawal go through the same channels, so the wallet you use to top up is the one that receives your payout.

Why Does a Withdrawal Get Rejected — and How to Fix It?

Payouts are rarely blocked without reason. The table below covers the most common causes and the fastest fix for each. If your situation is not listed, reach out to abc7 24/7 Live Chat.

Your Data Is Protected — What abc7 Does With KYC Documents

Your uploaded documents are used solely to confirm your identity and prevent fraud. abc7 does not share your documents with third parties outside of its licensed payment processing and regulatory compliance obligations.

All data is transmitted over SSL-encrypted connections. Documents are stored on secured servers and are not visible to any public-facing staff beyond the dedicated verification team. If you want to know more about how your data is handled, the full details are in the Privacy Policy.

Common Questions About abc7 Withdrawals

How long does my first abc7 withdraw really take?

Your very first withdrawal may take up to 1 hour because the system runs an additional account check. After that initial review passes, all future withdrawals process in approximately 24 minutes through whichever mobile wallet you have linked — bKash, Nagad, Rocket, or Upay.

Can I withdraw to a different mobile number than the one I deposited from?

No. For security reasons, abc7 requires that you withdraw to the same wallet used for deposits, and that wallet must be registered under the same legal name as your abc7 account. If you need to change your registered wallet number, contact Live Chat before submitting a withdrawal request.

What if my KYC was rejected — do I have to start over?

Not entirely. If a document is rejected, you will receive a reason (blurry image, expired document, name mismatch, etc.). Correct the specific issue and resubmit through the same Verification page. You do not need to re-enter personal details — just upload a new photo. The team reviews resubmissions with the same 2-hour turnaround.

Is there a fee for withdrawing from abc7?

abc7 does not charge a withdrawal fee on its end. Your mobile wallet provider may apply its own transfer fee — this varies by provider and is outside abc7's control. Check your bKash, Nagad, Rocket, or Upay fee schedule to know what your wallet charges on incoming transfers.

Can I withdraw if I have an active bonus?

You can withdraw the portion of your balance that comes from real-money deposits at any time, as long as you meet the minimum ৳1,400 threshold. The bonus funds — and any winnings from them — become withdrawable only after you complete the 14× wagering requirement. The bonus section of your account shows your current progress.

What is the maximum I can take out in one day?

The standard daily withdrawal ceiling is ৳175,000. If you are a VIP Elite member, that ceiling increases to ৳420,000 per day. You can split the total across multiple transactions within the same 24-hour window, as long as each individual request is at least ৳1,400.

Does abc7 support bank transfers for withdrawals?

Currently abc7 processes payouts via mobile financial services only: bKash, Nagad, Rocket, and Upay. These channels cover the vast majority of Bangladesh players and offer far faster settlement than traditional bank transfers. Bank transfer options may be added in a future update.